Shipping Policy

OVERVIEW

At My Store, we strive to process and ship your orders as quickly as possible. This Shipping Policy outlines the timelines, methods, and conditions under which we ship products purchased from our online store.

By making a purchase on our website, you agree to comply with this Shipping Policy. If you have any questions, please do not hesitate to contact us at support.airia@gmail.com.

SECTION 1 - PROCESSING TIMES

All orders require processing time before being shipped. This period is usually [1-3] business days after payment confirmation. Please note that orders placed during weekends or holidays will be processed on the next available business day.

SECTION 2 - SHIPPING COSTS AND METHODS

Shipping costs will be calculated and displayed on the checkout page before you finalize your purchase. Costs depend on the destination, package weight and size, as well as the selected shipping method.

We offer the following shipping options:

• Standard Shipping: Estimated delivery in [3-7] business days.
• Express Shipping: Estimated delivery in [1-2] business days.

SECTION 3 - DELIVERY TIMES

The delivery times provided are estimates based on the average times of our carriers and do not constitute a guarantee of delivery on a specific date. We are not responsible for delays caused by weather conditions, third-party logistics problems, strikes, or force majeure events beyond our control.

SECTION 4 - ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email that includes your tracking number. You can use this number to check the status of your shipment through the corresponding carrier's website. If you do not receive the confirmation email after [5] business days, please contact us.

SECTION 5 - CUSTOMS, DUTIES AND TAXES

For international shipments, the customer is responsible for any customs duties, import taxes, or additional charges that may be applied by the authorities of their destination country. These charges are not included in the product price or in the shipping costs calculated on our website.

SECTION 6 - INCORRECT OR INCOMPLETE ADDRESSES

It is the customer's responsibility to provide a correct and complete shipping address at the time of purchase. If a package is returned to our warehouse due to an incorrect, incomplete address, or failure to receive it after the carrier's delivery attempts, re-shipping costs must be borne by the customer.

SECTION 7 - DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or is lost in transit, please notify us via our support email within 48 hours of the estimated delivery date or the date notified by the carrier. Provide us with your order number and, in case of damage, photographs of the product and packaging so that we can initiate a claim with the shipping company.

SECTION 8 - CONTACT

If you have any additional questions about our shipping policy, please do not hesitate to contact us: